FAQ

FREQUENTLY ASKED QUESTIONS
Who are Wings-And-Warriors?
Wings-And-Warriors is a 501(c)3 non-profit organization with a mission to provide highly trained service dogs to assist and enhance the quality of life for those afflicted with PTSD (post traumatic stress disorder) and TBI (traumatic brain injury)"
What Type of Service Dogs are Trained by WAW?
WAW provide trained service dogs to military veterans who have been diagnosed with PTSD (post traumatic stress disorder) and TBI (traumatic brain injury).
We do not train dogs for the following:
  • Detect medical symptoms
  • Provide supervision, navigation, or safety from environmental hazards
  • Diabetes
  • As a guide for the visually impaired
  • Attack or personal protection
How much will it cost me to get a Service Dog?
Training and boarding service dogs costs approximately $15000 each, depending on the needs of the dog and the length of time to train.  These dogs are then donated to service veterans at no cost to them. Since we are funded solely by charitable contributions, we always encourage the recipient to volunteer with fundraising events, although it is not required.
What is the law regarding service dogs access to public places?
Under the Americans with Disability Act (ADA) and Colorado law, all businesses that serve the public, such as restaurants, hotels, retail stores, taxicabs, theaters, concert halls and sports facilities, are prohibited from discriminating against individuals with disabilities. The ADA requires these businesses to allow people with disabilities to bring their service dogs onto business premises in whatever areas customers are generally allowed. Additional charges for admitting the service dog to an establishment or fares for transportation cannot be required. Only religious facilities and residential facilities may refuse service dog entry.
What type of dogs do Wings-And-Warriors Use?
The majority of our dogs will be from shelters or rescue groups.  By doing this, the service dog gets a chance at a new productive life filled with love and purpose. We focus our selection to German Shepherds, Malinois /ˈmælɨnwɑː/ or Belgian Shepherd Dog, Golden Retrievers and Labrador Retrievers.  All dogs are selected and evaluated by our team of Trainers and must also be approved by our Veterinarian.
What are Canine Good Citizen standards?
  • Accepting a friendly stranger 
  • Sitting politely for petting
  • Appearance and grooming 
  • Out for a walk (walking on a loose lead) 
  • Walking through a crowd
  • Sit and down on command and Staying in place
  • Coming when called 
  • Reaction to another dog
  • Reaction to distraction
  • Supervised separation

    Wings-And-Warriors, at the very minimum, trains the dog and handler to the above requirements.

Where is the service area of Wings-And-Warriors?
It is imperative that our trainers work extensively with the client/dog team throughout the training process. In addition, it might be necessary for the recipient to travel to the Colorado Springs area (1 hour west) for a 7-10 day period for specialized training with the selected dog. Therefore, accommodations will be provided for the recipient for that period of time. 
How do I acquire a service dog?
Acquisition of a Wings-And-Warriors service dog is done through an application process and approval.
What are the estimated costs associated with owning a service dog?
First Year
$766-$13,655   
Each Following Year
 
$526-$9,352

Who trains the Service Dogs?
Dog selection and training is the responsibility of the lead trainers and training staff. Although most Wings-And-Warriors Service Dogs are housed in foster homes, the training supervision is in Florissant, Colorado approximately 45 minutes west of Colorado Springs.
How is Wings-And-Warriors Funded?
Wings-And-Warriors is an all-volunteer organization (with the exception of the head training staff) and is funded by donations, sponsorships, grants and fundraising events.
Can you train my pet dog?
We do not train dogs outside of the Wings-And-Warriors program.
How old are your dogs when matched with their partner?
Our dogs will be placed at approximately 18 months to four years of age, depending on the circumstance and the needs of the recipient and dog.
Who can apply for a Service Dog?
Any Disabled American Veteran with an Honorable Discharge who suffered from post traumatic stress disorder/or traumatic brain injury and meets our qualifications for an assistance. All applicants must be approved by our Application Team. All applicants must be able to demonstrate that a service dog will enhance their quality of life and independence.
Why should I work with my Veterans Affairs specialist if I am a disabled Vet?
You may qualify for benefits related to service dog training and care that are available only to Veterans enrolled through the Department of Veterans Affairs. By applying through your rehabilitation specialist, you ensure that you will receive all applicable benefits.
How do I apply for a Wings-And-Warriors Dog?
The application process starts with a phone call or email to Wings-And-Warriors and an application form will be emailed or mailed USPS to fill out.
Ph. 719.689.3204    Email. wings@wings-and-warriors.org
How long does it take to get a service dog?
There is a lot that goes into the initial evaluation of the dog which is a minimum of thirty days.  If the dog does not pass the evaluation, (and 7-8 out of 10 do not) another dog is chosen and the process starts over again.  It could take up to 1 full year to match the right dog with the recipient.
When my service dog is ready for retirement, how long would I have to wait for a replacement?
Applicants should consider the life span of the dog and plan to start training a replacement prior to retiring their service dog.  Seeking a successor service dog is given priority in screening and placement.
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Service Dog Etiquette


Americans with Disabilities Act (ADA)
ADA WEBSITE: www.ADA.gov            ADA INFORMATION LINE: 800-514-0301 
ADA Hours: M-W- F 9:30am - 5:30pm, Th 12:30pm - 5:30pm (EST) to speak with an ADA Specialist.
The Department of Justice (DOJ) oversees the Americans with Disabilities Act (ADA) which sets the Federal rules for service dogs in the United States.
Service Animal as defined by Title II and III of the ADA:
A service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. The task(s) performed by the dog must be directly related to the person’s disability.
However, dogs are not required to be certified, to wear any identification including a vest, ID tag, or specific harness, or to be professionally trained. People with service dogs have the right to train the dog themselves.  
No Documentation such as proof that the animal has been trained or licensed as a service animal is required as a condition for entry. 
Generally, title II and III entities must permit service animals to accompany people with disabilities in all areas where members of the public are allowed to go. Allergies or fear of dogs are not valid reasons for denying access or refusing service to people using service animals.
Establishments that sell or prepare food must allow service animals in public areas, even if state or local health codes prohibit animals on the premises.
Business or public establishments may only ask TWO questions:
   1) Is this service dog required because of a disability?
      (No documentation is required. The dog does not need to demonstrate its task, and no one may inquire as to the nature of the person’s disability.)
    2)  What work or task is this dog trained to perform?

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